If you are not totally satisfied with your item you can return it to us within 14 days of receipt. We offer a money back guarantee on all items apart from earrings (unless faulty). To return any items, please send an email within 14 days of delivery to firstname.lastname@example.org stating your name, order number and the reason for the return. Any item returned, must be delivered complete to us including all packaging and paperwork within 7 days of the return email.
We recommend that you use a signed for delivery service to return any goods to ensure they are insured as we cannot take any responsibility for any parcels lost in transit.
All returns (not faulty) should be in an unused condition in their original packaging. Refunds will be processed back on to the same card used to place the original order.
Carriage on returns is non refundable, except if the product is faulty.
Please contact our sales team for information.